I took my car in for service, it came back damaged! 2 new deep windscreen chips even sides of the middle, clearly from a tool or equipment.
I rang John to discuss, he was unreasonable, in denial, refused to even look at the car if I brought it in. I mentioned I had been sent a link for review, he was leaving me no option but to post a negative one, he didn't care... as he hung up on me. ☹️

Approximate cost: $600