My business was in a mess! After 18 months battling with my old bookkeeper and getting nowhere, I still couldn't produce timely management accounts. I finally got sick of trying to make it work, and called Counting Sense. They took the time to meet with me, hear my problems, listen to my desired outcomes, and then went to work. To my huge surprise, they had it all fixed within 4 days. Fantastic! Since then they have been responsive and diligent, with turnaround times that exceed my expectations every time. Questions are answered within hours, and nothing is too much or too hard. As a small business owner who understands the need for accurate and timely data, and also as someone who needs to rely on an external provider, I recommend them. Full stop.