Reviews by flopoppe

This review is for Network Car & Truck Rentals, Ascot Vale VIC

verified email - 05 Oct 2007

I rented and returned a moving van and a proper return inspection was made with everything ok. The van had many bumps and scratches when I rented but was returned without any additional ones. Without my information and knowledge Network Car Rental charged me with the full security deposit 14 days later (after I had returned the van) and claimed I did some damage. Writing to the Customer service in the HQ and contact of the branch itself has led to nothing. The case is closed now with them withholding almost $1000 for an supposed repair.
The staff and service is very unprofessional - I have not received anything in writing nothing that informed that the withhold money nor the repair bill. You get the impression that HOT DEALS are financed via charging renters for supposed damages. Be aware - my recommendation - rent with a professional organization like Hertz, Europcar, Budget or Avis!!!!!

Approximate cost: $80 rent - $1000 for supposed damage!