After waiting 13 months for my $70k Chrysler , it’s service department are an absolute joke !!
25000 kms service later and they still won’t change an air filter even though it’s dirty , the oil flush and conditioner is extra although I have capped service and 3 months into driving the car it started to misfire , they told me it needs a software update to rectify any future issues but not covered under warranty !!
They wrote on the service report they rotated the tyres yet I have lock nuts fitted - nothing was rotated as I had the lock key .
I’ve sent a written complaint but nobody seems interested in addressing any of these issues !!
Will never go back again , absolute rip off , poor customer service and they lie straight to your face !!!