my experience at this salon was amazing, they really look after you and make sure you leave happy, they always give there honest opinion. The owner Maria is a fantastic hairdresser! The receptionist always ask if you are happy so I find it very hard to believe the experience the other reviews! Speak up and let the salon know if that is true because in my time there they always look after me. Maybe try another hairdresser in the salon. Maybe you and the hairdresser didn't communicate well, it happens, Maria, billie and tarnee are great try them! They are worth every penny