I stumbled on BDJ searching to get an old watch battery replaced near my work. I came away delighted by the customer service , quality of the on-the- spot repair (real jewelers onsite) and friendly , personal service. It made me realize I have been to too many shopping centres and have forgotten what a REAL customer service experience feels like. I will go back anytime I think Jewelery , and will tell anyone I know.
Small things mean alot. Long live local retail and service.