Could not disagree with the previous ratings more. Took my 9 month old pup on a few occasions and wasn't impressed with the lack of supervision, bedding or water for the dogs. Our last visit cleared up any doubt when I picked up my girl and she was in a seperate area with the "big dogs" upstairs with no supervision what so ever and when she was brought down to me she was covered in cuts and bleeding heavily. When I asked for an explanation the teenager on the desk had no answer for me. I will never be back.