My neighbour used the Tree Guys and they cut off many overhanging large branches and dropped them into our yard without warning. They fell onto and damaged our plants and child's play equipment. When I found out and went around there they said that they would clean up the branches, but ended up just packing up and leaving without doing so.

My neighbour took no responsibility so I was left to call and try to get the Tree Guys to come back and clean it up. After many messages that same day they returned my call to say they would come sometime that week, when it was convenient for them.

They never came. After leaving more messages for over two weeks I gave up and got rid of their mess myself.

The phone number they give is for a messaging service company who has no real connection to the Tree Guys. There is no way to contact them directly, and from our experiences and other reviews I can see why.