In 2010 my wife took our computer to Elite for a service which she had done in the past, and to receive new front usb ports, it came out of the shop with a new power supply motherboard CPU ? new 320 gig HD ? Hadn't used 50 uncompressed of the 80 gigs it already had. More RAM I didn't mind but still the old case with un working usb ports.
After Questioning wife! I go to shop to retrieve old hard ware, MB-CPU-RAM-HD-PS reluctantly Elite hands them over (which I now have in another case working beautifully). Wife again takes computer in for regular service on 14/07/2011 Again they charge her for new 320 gig HD (said it had 80 gig HD all compressed up) new CPU fan (said it wasn't working) After Questioning wife (stupid me) I start computer to hear the same very noisy fan it had last week! I open case to find dust on everything including 320 gig HD and CPU fan? With Elite assuring me that they replaced them with new, even went as far as rummaging through a pile of hard drives to find an 80 gig one that they assure me is mine. Really I'm sure I don't look that stupid. Anyway after opening case he refunded cash for HD & fan. I will not be returning or referring anyone to Elite computers.