My 2 1/2 year-old hates having her hair brushed and would never let me put in a clip or hair-tie, which is tough because she has a lot of curls which frequently threaten to become dreadlocks! Carole was fabulous - cutting Eva's hair beautifully as she twisted and turned while distracting her with toys and chatting away. Eva left with a lovely hair cut a pony -tail and glitter spray. What more could a mum ask for? Great value for $20 - we'll certainly be back!