I purchased a voucher for eyelash extensions. Was told that the eyelash extensions were individual and when she finished (after only 15mins!) I saw that they were clusters and horribly placed. I asked her to adjust them and she cut my eyelashes instead of redoing. I was in a bit of pain afterwards due to the lashes being glued onto my skin. The next day I went to a lash technician elsewhere to have them removed as I didn't trust them to remove them safely. The technician took an hour to remove them due to the glue that was used. She told me that some of my lashes had been pulled out and others cut short. I asked Sunshine Hair studio for a refund in exchange for not leaving a bad review and was told yes and to send my bank details. After follow up messages I have yet to receive my refund. Do not get eyelash extensions from here!!!!