Chris from Paul's Complete Carpet Care took the time to explain each step of the process, he was punctual & even gave me handy tips on what products are best to use & how I can get the most out of the quality clean he provided. I received my carpets cleaned & repaired, couch & rug clean & grout for the entire house. Each job was done with care, passion & patience. With reasonable prices & friendly service I would easily recommend Paul's Complete Carpet Care.