I had the worse moving day. I woke up and it was raining, not the sort of thing you want. I got a phone call about 20 minutes before the move was supposed to begin that the movers were going to be late due to traffic held up by the weather. I wasn't too happy to hear that, but was happy that they actually called me instead of just showing up whenever. I would have cancelled, only I had to be out that day. Because of the rain, the movers were going a bit slower, so I called their supervisor with this concern. He came over straight away and offered protective wrap for my furniture and he helped so that the move would be done in a timely manner. The circumstances were not ideal, but 123 Moving really stepped up to make the moving process as easy as possible. I will definitely call them for my next move (hopefully a move with sunshine)!