Undoubtedly the worst experience in dealing with a business I've ever had. Do not buy from these people. Whatever can go wrong, did go wrong. After a few months of considerable delays and a constant inability to answer or return calls and constant lies, I finally received some of the kitchen. Many of the panels were damaged, parts were missing etc. they came and took the parts away. Then after more lies, weeks of waiting and not being contactable I finally had to go and pick up the missing pieces. Again some parts were still missing. I made a deposit via bank transfer. Asked for a receipt and never got one. Because electronic funds transfer takes 24 hours to clear I received a call prior to this and got abused. I was told that I was a crook and threatened. The next day when the money did clear I did not get an apology. After more weeks of the same pain I finally received some missing panels. Again one was damaged. I returned it. Further waiting and pain I recorded the missing panel only to be the wrong colour. In the mean time they were demanding filial payment even though I had a damaged and incomplete kitchen. I was threatened with legal action and one of them had threatened to visit me with a friend to get the money. I made it clear that it was illegal to step onto my property without consent and I would call the police. I received further abuse and even physical threats. I finally paid for and fixed the issues else where. I reported them to consumer affairs. They simply have no idea how to run a business or treat people. Incompetent, unapologetic and threatening physical harm. What else can I say. Stay away.

Approximate cost: $3500