Reviews by paulf19

This review is for iMove Group, Prestons NSW

verified email - 19 Apr 2021

I requested a two-bedroom unit interstate move from Melbourne to Sydney, with storage for a few weeks until I got my housing sorted. They were two hours late with the Sydney delivery. My bed was seriously damaged on arrival. When I pointed the damage out to one of the workers, he showed me a photo he had already taken of it - to cover himself - and had ignored telling me about it. His response was "phone the office and sort it out". My boxes and belongings were filthy and covered in dirt. I don't know where they store goods but it is obviously disgusting. I emailed their office about the damage to my bed and they completely ignored me. Their payment system is also a joke. Their office had closed when they delivered, and the operations manager tried to pressure me into paying cash with no receipt. I also never got a tax invoice for my last payment, despite requesting one. There are far better removalists for the same/cheaper price. If you value your belongings, avoid this shower of jokers at all costs.

This review is for Diamond Steam Cleaning, Melbourne VIC

verified email - 16 Nov 2014

5 stars across the board for quality of service (Dimitri got an old stain out from a previous tenant, do the carpet is actually in better condition now compared to when I moved in!) Punctual, and very reasonable price.