Great business that provides hire car to those that need it. Would be better if they had more range.

Avis is just incredible, they have a array of various cars of all models and sizes. the prices per day are very cheap. great deals every month

I have heard many ups and downs by Avis by friends. I decided to give them a go as they were close by. Simple process to hire a car at a reasonable price.

Happy with the service Sydney Airport office provided when we we in Sydney recently. They upgraded our car, which is always a nice bonus. Staff were polite and waiting time was minimal, even though it's a busy office.

We book through Avis all the time. They provide a good hire service. Cars are always spotlessly clean and in good mechanical repair. We also rented a truck to move from Brisbane and it was almost new.

Only issue I have is that if you rent from a country town, your km are SO limited and the cost per km can add up. If you rent from the city it's unlimited... rent from Bendigo and you only get 100km a day.

Our most recent rental was a ute - $80 for 24 hours

Approximate cost: $80

I rented many times from AVIS at South Melbourne at Moray Street. Location is good and near to my office, I just need to walk up and get the rented car. Service was great.
Price was good and best of all I get to collect Frequent Flyer Points. I usually drop the car at the airport for travel.

Try to book via Vroom Vroom website where cancellation is free and u just need to use your credit card for the booking.
Price is usually good for small/compact cars. It works out cheaper to rent a car to the airport rather than taking a cab.

Approximate cost: $50.00-$60.00

Have booked from their clayton office, i was lending my car for a week so i needed one to drive around. They mucked up the dates, then wern't sure if they could help me after going down there wondering where my car is... I got one, not what i wanted, more expensive, and for their mistake. I wont be using them agian

I hired a car last Friday night and as I hadn't had the chance to go to the bank didn't have enough on my Visa Debit card to pay for 2 days hire. So I paid for 1 night and said that I would go to the bank the next day to put the rest of the money in my account to pay for the 2nd day.

Unfortunately my bank was not open on the Saturday so I couldn't deposit the money. I called to ask if I could pay cash and was told that I couldn't. I called my girlfriend to get her credit card details and called them back. They couldn't use that as they needed to have her sign for it as it wasn't in my name.

In the end I had to get my girlfriend to drive half an hour to the nearest AVIS depot before 1:00pm on a Sunday to sign an authority form and then they tried to take the 2 days hire out of her account ... I had already paid the first days hire.

At no stage did I feel like the staff wanted to help me. I have used a lot of car hire companies in the past but I will definitely NOT be using AVIS ever, ever again.

Approximate cost: $150

We hired a truck through Avis in Hindmarsh.
Now, we had an accident in the truck and I don't want you thinking I'm just being sour grapes. But holy heck! This was a nightmare to sort out and the extra hidden costs were frustrating - we were told the excess would be $1000 exactly, but not told that there were 'processing fees' and GST added, so it ended up costing nearly $1200.

I think a little more transparency and clarity around such an important issue would have helped. My advice to anyone hiring a car or truck: ask all the questions, look for a place that has the lowest total excess, not JUST the cheapest hiring rate, and know your rights.

The manager was a very friendly chap and I'm glad to say he was pretty kind and personable.

But transparency and honesty are good business policies and I think AVIS wasn't clear enough on those points!!!

I have travelled domestically and internationally a few times and each time I've needed to hire a car I've used Avis because overall I've been pretty happy with their service and packages.

I also like that they give discounts to customers of certain airlines.

The only reason I am faulting them and not giving them 5 stars is that they once tried to rent me out an unregistered car. Fortunately for me I noticed the out of date rego sticker as I was driving out of their lot and after a bit of insistance on my part they gave me another car (after trying to tell me that it would be ok for me drive an unregistered car and that I would not be in trouble with the police if they caught me driving one. I didn't want to take my chances finding out).

I am editing this review to add the following:
Their cars are always very clean and well maintained.