Was given a Delrico Del20-W over 20 years ago and have only just had its first leak. Contacted Delrico for advice on how to fix. Received email next morning on what to do. Now all good. Still retracts with original hose. Only just replaced the inlet hose. Unit has been in the elements since installation, excellent quality. Will get another one when this one stops.
Excellent, excellent, excellent!!! What a delight to receive my hose reels in quick time, with everything necessary to install and beautifully made and finished. My biggest dilemma was choosing a colour!! Kate was very helpful and I was kept up to date with emails regarding purchase and delivery. From beginning to end this company is exceptional. My two reels look amazing and add to my gardens beauty. I have already sent photos to friends and highly recommend this company. Many thanks.
Approximate cost: $279
Thanks Marilynw....its good to know our good old fashion service is appreciated. Enjoy your new coloured reel!
These days it is becoming increasingly harder to rate a business as a 5/5 as I feel customer service and getting things right the first time has dropped off. I read the reviews for Delrico, which were all very good, so I bought a retractable hose. It was delivered as advised, the product looked exactly as I wanted and it came with absolutely with everything I needed to fix the product to the wall (including a masonary drill bit). Fantastic product, fantastic service and for a person that is time poor, absolutely wrapped everything was done and delivered right first time - no additional effort or follow up from me. I'm going to buy another for the front yard. Thanks Delrico - great work!!!!
Thanks jimd.......appreciate your review.....says it all!.....Thanks!
Our first time purchasing a product from this company and we are very pleased with the assistance given when choosing the hose reel of our choice and the prompt delivery to our home. Looking forward to using it :)
Approximate cost: $309
Thanks cherylb.....trust you get years of happy hosing with your new reel!
I would this Company to anyone because of Kate who explained the hose real to us very well.
Nothing was a problem to her.
Approximate cost: $199.
thanks alanh.....quality & service is what we strive for. Thanks!
I have owned one for three years without any problems. Bought a new one recently - very fast delivery, and with all the parts required to get up and running.
Small suggestion - would be great if it came with an extra set of screws.
Thanks jonathang......appreciate your kind review....I will put your suggestion to the guys. Thanks!
I purchased a black retractable hose to replace our clunky one. It works so well I've ordered another. Modern and easy to use . Value for money and great service no delivery cost bonus. Definitely recommend
Thanks Gabia.....glad you can appreciate the quality!.....and of course our gorgeous colours!
Excellent quality retractable hose. You pay for quality but quality pays you down the track. There are some rubbish retractable hoses flooding the market but Delrico isn’t one of them. Quality brass fittings match a reliable, efficient and robust winding/ tension system. The casing looks like it might be more solid than others on the market. Very fast delivery and I’ve heard they back their product fully.
Approximate cost: $199
Thanks Chrisc.....appreciate your review and your understanding of our quality we strive for!
Great service company. excellent products and staff what more is needed. Oh wait I forgot speedy shipping !
Thanks Chrish.......appreciate your kind review!
very happy with our new hose. love the new brass fittings. this is our second Delrico hose and I would highly recommend them.
Approximate cost: $199
Thanks Lisae.........thanks for leaving a lovely review!
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Thanks Greigs....we love it when we hear our old reels are still purrring away. Thanks!