DR ZENAIDY CASTRO Dentist Melbourne

4.9
based on 200 reviews

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200 reviews about DR ZENAIDY CASTRO Dentist Melbourne

02 Aug 2013

Dr Zenaidy has excellent attention to detail and I'm very happy with the fillings and crown that has been done. Dr Zenaidy and staff are all friendly and helpful, Sandy has been great in arranging special appointment times to suit my personal requirements.

Anonymous
29 Jul 2013

Dr Zenaidy is a very attentive and friendly is a great dentist. Really helpful when i needed to claim my bills off my private health insurance. Can't stress enough how friendly and helpful she is. Sandy, her reception is so accommodating and chatty, makes me feel so welcomed... I even got a free gift for waiting too long, sweet!

Thank you for your kind review.
We try our best to be on time but sometimes due to unforseen circumstances we run a little behind time.
We are so glad you liked your gift and we appreciate your comments.

verified email - 03 May 2013

Dr Zenaidy & Sandy, are both very good in what they do for the patients. Dr Zenaidy is vey good in what she does & explains what the job she is going to suggest will be perfect. My job was to have a bridging done to my front teeth & i am very happy with the results i would send my friends to see her anytime. One thing i enjoy is the music she plays just my style keep up the good work. As for Sandy she always greets all patients with a smile she is more then someone in reception she always follows up the jobs & returns your phone calls with the best outcome for the patients. I will see you both soon.Best regards to you both Adrian Tully.

verified email - 03 Apr 2013

Went to Dr Castro for dental check up and ended up having some white fillings work done. I had some white fillings done before by other dentists but they didn't look as nice as the works done by Dr Castro. Although I never done cosmetics work with her before, I could understand why there are a lot of good reviews about it. She did fantastic jobs with the fillings that they look very natural. Compared to the fillings Dr Castro did, my old white fillings done by other dentists look pathetic. Cost price is pretty expensive but about the same with other dentists in the CBD area. The dentistry is small but very welcoming. The staff are very friendly especially Gani, the dental assistant. They always greeted me with my first name and I feel like I'm a friend rather than a stranger. The dentistry always smell very nice and I love the aquarium a lot. It's beautiful to look at and the liquid rinse they provide to rinse after fillings actually smell and taste pleasant.

Approximate cost: $250/filling

verified email - 26 Jan 2013

“I have seen many dentists in my life. Dr. Castro is by far “THE BEST DENTIST EVER”. It's nice to know that the dentist you are going to wants to be doing this and not in it for the money. She has been great with my family and she is always understanding when it comes to finances. We are pleased she spend time to explain things. She even educate us on how to read our own big xray so we could understand what exactly is happening on our own mouth. She makes you feel comfortable too. Sandy and her nurse Gani are both very very nice and accommodating. Very pleasant staff. If you are looking for a dentist it is worth driving any distance for — I do and everyone I have referred to her has only called to say “Thank You” a million times.”

Approximate cost: $100

verified email - 24 Jan 2013

Dear Dr Castro & Sandy,

I was a bit dizzy when I left your office tonight so I hurried off.
I have only just caught sight of my reflection and as soon as I saw my smile, I burst into tears.

I've not been able to stop crying yet!! I can't believe my smile isn't ugly any more!!!I can't believe I don't have to cover my mouth up every time I laugh.
I can smile for photos without feeling terrified!
I can't believe what a difference you've made! And best of all there was honestly no pain and I don't feel as scared of the dentist now.
THANK YOU so much. Words can not really express my gratitude.
THANK YOU and merry Christmas!!!

sandrad171 26 Jan 2013

What a lovely compliment you are paying them.

We address the proceeding comment to the WOMO community and not the individual concerned. We personally would like to see some reviews written by members with a 100% TrustFactor. Unfortunately, many of these reviews (with a 60% TrustFactor) read more like an advertisement rather than an actual review, which in our mind is highly suspicious. Reeces

21 Dec 2012

Dr Castro and her team are fantastic. They are caring, interested and nothing is too much trouble for them. Dr Castro has given me great dental care for years now. She is very kind, patient and understanding. She is a first class dentist and I would not go anywhere else now that I have found her. She can help guide you to a successful outcome when it comes to more complicated procedures. She also is so awesome at teeth cleaning, I have never had a better result than when I have used Dr Castro. She is such a good dentist and friendly to boot. Could not wish for any better, she is great. Highly recommend you try this surgery out. The whole team is great and they give you great service and they are not expensive. The Best.

verified email - 01 Dec 2012

Last month I was in excruciating pain with one of my tooth. I tried to make a booking to see Dr Castro, but because they are fully booked and difficult to get a booking, they we'rent able see me urgently on that day. I went to see another dentist. This dentist I went to in the city, diagnosed that I have an unsaveable cracked tooth. They said they can't help me with extracting the tooth as it is a complicated case. They referred me to see an oral surgeon but I have to wait till early December. I was in so much pain. I tried to call Dr Castros office again, this time they were able to fit me in for emergency. They have to reschedule their other bookings just to see me. Dr Castro have given me an option of RCT or extraction. I can't afford RCT so I decided to have the tooth remove. She removed the tooth then and there and took her only about less that 5 minutes to take the tooth out. I thought its a specialist job but she removed the tooth easily and quickly. I was so much relieved of pain and grateful for the emergency attmpt of them seeing me. She is not only skillful dentist, but very kind and empathetic. Sandy, the practice manager called me the following day to see if I was OK. Very caring office. Now I found my dentist for life.

Approximate cost: $600

sandrad171 26 Jan 2013

Sounds great. I've got her number.

verified email - 15 Nov 2012

I don't think there is any question that this clinic is the best in the Melbourne area. Dr Castro is the most kindest dentist I have ever met. Very gentle and sensitive to my financial situation. The treatment she suggested were far less drastic, was almost thousands of dollars less expensive than previously presented to me before . I find her prices are so reasonable.. Although the office is small, typical of a city office, I really felt comfortable being that I was in a new place. Everyone was really friendly,and professional. The atmosphere was great.

Approximate cost: $500

sandrad171 16 Nov 2012

Thanks for that - really handy to know.

verified email - 07 Nov 2012

For most people, myself included the thought of visiting the dentist procrastinates until we cant chew. The fear of the needle together with the possible drilling is enough to keep most of us away.

Until, however you are blessed enough to have experienced Dr Castro's clinic, in the the heart of the city. Her good-humoured and cheerful personality initiates a positive and calming effect on clients, like myself.
From her vast collection of smooth music, clients are able to choose songs that invoke a tranquil environment. Personally i felt like i was sitting on a banana lounge listening to Frank Sinatra or Rod Stuart somewhere in Nice (Europe).
Even the dreaded needle was unsuspecting until i was told, it had already administered and the process of numbing had began, i was still lost in Europe.
Dr Castro skill and gift needs to be also mentioned as i had been advised, by a previous dentist, from another clinic that there was nothing more that he could do for me in treatment.
Yet Dr Castro was was able not only confine my dental problem but she was also able to give me alternatives to fit my budget.
I, therefore highly recommend Dr Castro to all those who have had unfortunate experiences from previous dentist to pay Dr Castro a visit. Bring your sun classes and tanning oil if you can contemplate a trip to Europe whist you are being treated.

Harry Malos

joey22 01 Dec 2012

Very true, I never go unitil the very, very end.....

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