203 reviews about Drainpro

08 Jan 2022

A huge thank you to the hardworking team at Drainpro for not only their quick response, but also their professional attitude towards the job at hand. Will definitely be recommending Drainpro to all my friends and family… thank you thank you thank you!!

21 Dec 2021

We experienced the highest quality of customer service and professionalism in the replacement of a boundary sewer trap. Drainpro's communication was excellent and works completed to a high standard (including new bitumen to our driveway). Strongly recommend this company.

18 Dec 2021

Highly recommend Drainpro. We had Tayt from Drainpro helped us to resolve the blockage issue and he is knowledgable, caring and polite. He explained the issue to us and provided us with solutions and a quote for a practical fix (standard pricing from their system). For each solution, Tayt has explained the pros and cons. He was really thorough and ensure that the issue was fixed and our pipes are flowing properly. In addition, we like that they have a 12 month warranty which gives us peace of mind. Thank You Tayt and the entire Drainpro Team!

15 Dec 2021

Desperate to get my sewer unblocked I phoned DRAINPRO the girl I spoke to was very helpful in no time at all she had organised for someone to come around and help. Jim was extremely punctual and polite and explained what he would need to do and kept me informed throughout the process. The plumber told me what was causing the blockage and whereabouts it was ,also showed me a photo tree roots unfortunately. After working on the sewer for a several hours he had successfully cleared the blockage . He also quoted me upfront so there were no surprises when it came time to pay. Would recommend DRAINPRO to anyone wanting a professional service.

03 Dec 2021

I have had a wonderfully positive experience with Drainpro. I was comfortable using them from the overwhelming number of positive reviews. They 'delivered' at each stage of my contact with them, starting with my initial enquiry through to the completion of the job. In our case the work took 4 days as a large section of stormwater piping was dug up and re-laid. This was no easy task as the guys had to navigate several large tree roots and other obstacles. Thank you for a great service. Simply the best Trade Service business I have ever dealt with!

12 Nov 2021

Drainpro will be the company I will recommend to all my family and friends. The service from start to finish was excellent. They were professional yet friendly. Price was a set price so no surprise in the end. Our drain specialist Jaimes went above and beyond and explained everything very clearly. The girls in the office were fantastic too. 10/10. Save your time with other plumbers and go straight to Drainpro. They were recommended by our property surveyor as a honest and reputable company with great pricing!

Approximate cost: $685

21 Oct 2021

Prompt and professional service at a very fair price, but also a pleasure to deal with Joe and the fabulous office staff. Highly recommend Drainpro for their work and their outstanding customer service. Much appreciated!

18 Oct 2021

Desperate to get my sewer unblocked I phoned DRAINPRO the girl I spoke to was very helpful in no time at all she had organised for someone to come around and help. The Plumber was extremely punctual and polite and explained what he would need to do and kept me informed throughout the process. He told me what was causing the blockage and whereabouts it was ,also showed me a photo tree roots unfortunately. After working on the sewer for a several hours he had successfully cleared the blockage . He also quoted me upfront so there were no surprises when it came time to pay. Would recommend DRAINPRO to anyone wanting a professional service.

17 Oct 2021

I can't recommend Drainpro enough - the plumbing service appears to be a complete anomaly in the industry. Instead of seeing customers as potential marks (targets for a scam or mere dollar signs), they make it a matter of pride to personalize their service and accommodate individual needs. As soon as you make contact with them, they honor their commitment to turn up as soon as possible - typically within an hour or two. Most impressive, though, is that they'll almost immediately pinpoint the problem, make a point of explaining what the issue is and then discuss all the available options to you. Unlike other plumbing services, they don't try and trick you into paying for their most expensive service or bamboozle you with technical details. Drainpro ensure you understand what you might be paying for and why, and they respect the fact that budgetary constraints or concerns will invariably inform the decision *you* want to make. The quality of their work is first rate: they not only take pride in their work but in their reputation. The icing on the cake is that their plumbers are incredibly good natured and personable - customer satisfaction is clearly paramount to them and you suspect that the business thrives via good will or word of mouth alone.

17 Sep 2021

The best customer service and work repair completed at our property! Exceeded my expectations and have done a great job within the specified time. Wish I found them earlier. Do not waste money on random plumbers who waste money! These people are the experts on drains! Would recommend to anyone. Thank you!

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