ManlyLaptops

4.7
based on 53 reviews

53 reviews about ManlyLaptops

27 Nov 2022

Highly recommended, and very good value for money. Call first though and chat to the guys so they know your needs and can recommend the best unit for you. Both my purchases were posted - they were very well packaged and arrived in Victoria in excellent condition. These guys will be my go-to computer people from now on. Thanks all!

verified email - 09 Jul 2022

I purchased a Grade A refurbished laptop and the screen stopped working after only a couple weeks of use. I returned it to the company to be fixed and instead they replaced it with a Grade B refurbished laptop that had significant damage (chips, scratches, dead pixels, broken speakers, lid didn’t close) and the company refused to send me a new one or refund me. The customer service was atrocious. I will never buy from them again.

Update: 4 weeks after sending my laptop back for repairs, I finally managed to get a satisfactory resolution. Unfortunately, I had to engage in a lot of back and forth with customer service before reaching this conclusion which was extremely frustrating and time consuming. I also experienced ableism from customer support after trying to explain why I couldn’t speak over the phone. Eventually I was offered a 40% refund, although I fully believe it was only because I left a negative review and not because the company truly cares that they tried to scam a customer and wanted to make it right.

Approximate cost: $1300

ManlyLaptops 20 Jul 2022

Hi Grace, thank you for your feedback. Again we are very sorry the product didn't meet your expectations. As agreed, a refund of 40% was processed to cover the condition state and that we did our best to help fix the situation promptly. We do hope we have changed your thoughts on shopping with us again if not, please do not hesitate to contact us to discuss. We are always here to help. Many thanks, ManyLaptops

02 Jun 2022

Great service, highly recommended!!

Approximate cost: $600

24 May 2022

I contacted various refurbishment laptop sellers, however, ManlyLaptops were the only ones who bothered to respond.
They answered ALL my questioned, patiently went through everything with me. Lachlan was extremely helpful, and I purchased exactly what I needed. Highly recommend them to anyone needing sound advice/knowledge, and good prices!

verified email - 04 Apr 2022

Purchased a refurbished HP Laser printer for my business when my Inkjet stopped working. Apart from not wanting to add to landfill, as a small business recovering after lockdown, I didn't have a lot to spend. Lachlan confirmed it would be ideal for my needs, it installed easily and is working like a charm. It's a far better printer than I could otherwise afford. Excellent company to deal with - I would highly recommend.

Approximate cost: $250

24 Mar 2022

Quality of the product, customer service, communication, product value and shipment speed deserve more than the 5 stars possible. I can recommend ManlyLaptops and their crew to everyone in need for products for personal or professional use.

Approximate cost: $2100

22 Mar 2022

Great guys, approved my early pick up of device and a refund when I actually found my lost phone. Their service and prices are outstanding !
Cheers

Approximate cost: $135

15 Mar 2022

WOW
The level of customer service from Lachan from ManlyLaptops is incredible. Thank you SO much for everything you have done for us.

05 Mar 2022

I ordered a laptop docking station on a Monday and it was delivered to my door 150kms away on the Friday. It was exactly as described - brand new with everything promised in the box.
The invoice was emailed through early on the Saturday morning.
Fantastic service on every level and I have no hesitation recommending this company.
I will be looking to them for any future computing needs

verified email - 22 Feb 2022

Bought Refurbished Dell laptop. Best Deal. Very Customer focused and high end product. Highly recommend. Not only understand product but they value customers as well. Great place. Highly Recommend.

Approximate cost: $550

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