MECOOL

check icon 5.0 (46)

Business details

Opening hours

Monday:

8am - 5:30pm

Tuesday:

8am - 5:30pm

Wednesday:

8am - 5:30pm

Thursday:

8am - 5:30pm

Friday:

8am - 5:30pm

Saturday:

8am - 2:00pm

Sunday:

Emergencies only

Service awards

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Reviews (46)

Write a review
verified email - 26 Oct 2015

I highly recommend Angel. He was professional, dedicated and provided great customer service. We had an old air-con unit that needed replacement. Angel arrived on time for both the quote (which was very reasonable) and installation, was proactive in confirming our installation date and explained everything we needed to know. The job itself took an extra day of work because of a difficult wall cavity, not only did Angel stick by his quote but made sure the job was done right. I am very happy I hired Angel for the install.

MECOOL 27 Oct 2015

Thanks for the good words Natalie. Like I explained before, the replacement itself was pretty straight forward. Preserving the integrity of the roof was the challenge. Our expertise and years of experience did the job.

Ian glad you are happy with the result.

Angel
MECOOL

verified email - 26 Oct 2015

Had a 8kw ducted split system with 4 ducts installed by Angel and Mitch. Very happy with the installation, price, and the quality of Angel's workmanship and attitude towards the job. No obstacle was too big. He included me in all important decisions and I felt he was very careful and clean with my house. Treated my house like it was his own. Thanks Angel. Nice work.

MECOOL 27 Oct 2015

I couldn't be happier reading this review. At MECOOL we do care about people and their homes.

Thanks for the kind words Dave

verified email - 11 Sep 2015

We had a split system air con that it was making so much noise we called on Mecool service.Angel came he was efficient and on time. He explained everything that needed to be done.he made the air con run smoothly even though the job took extra 2 hours he still charged us what he quoted us he even cleaned everything after himself including the wall.He is friendly, honest and reliable.
I will definitely recommend him to everyone and use his services again .
If this summer you want to stay cool call on Mecool

03 Sep 2015

Interest in solving the problem, arrived on time and was available at very short notice, courteous and the job was well priced. I would definitely recommend.

verified email - 12 Aug 2015

Angel really knows his stuff. He got an old split system working better than ever - it gets the room warmer now on a setting of 23 degrees than it used to when set to 29 degrees. Thoroughly recommended if you need an aircon repairing.

Approximate cost: $225

verified email - 11 May 2015

Angel and his team are very diligent, through & professional. His work is of high standard and he cleans up too! Would use again without question and would recommend to anyone who needs air conditioning installation.

Approximate cost: $3500

verified email - 30 Apr 2015

Had an air-con remote control receiver replaced and in the course found an ant nest and did a good clean up and service. He is very efficient, very knowledgeable, kind and friendly. He only charge what he supposed to charge. Have been using Angel as our man for the air-conditioning technician and electrician for more than 18 months. Still very reliable. Strongly recommend him for any job.

Approximate cost: $295

verified email - 12 Dec 2014

I had two air conditioners serviced inside and out and one outside unit repaired. Angel arrived both times exactly on time, did exactly what was required, was friendly and professional and helpful. I would not hesitate to recommend him to anyone.

verified email - 11 Dec 2014

Angel did a thorough and professional job in servicing my two split-level air conditioners. He was able to come on the same day at very short notice. He clearly explained what needed to be done and carried out the work efficiently. I would have no hesitation in recommending him.
This is my first time using WOMO and my experience has been very good (in marked contrast to my other experiences of randomly choosing from Yellow Pages or the web, when calls would frequently not even be returned) - I'll certainly be using WOMO more often and recommending it.

verified email - 05 Dec 2014

Angel came on the same day I called him to fix our Daikin split system aircon for us. He spent two hours, charged us a very reasonable rate with no call-out fee, was the most pleasant contractor I have ever met, and did his job efficiently, pleasantly and competently. I cannot recommend him enough.

verified email - 04 Sep 2014

Angel was thorough, very professional, explained what he would do before he started, was clear about how he would price the job, and he delivered. Wonderful, reliable, highly recommended.

28 Aug 2014

Angel investigated the cause of one of my domestic AC units not working which he was able to find the fault, and importantly fixed. He also serviced 3 other units. He arrived on time. I thought he was professional and seemed to be an honest guy (my personal experience is that I cannot say this for all tradies I have encountered). Consistent with other reviews here, Angel also took the time to clearly explain to me what the issues were and what he was going to do to fix them. I must admit that I did find his pricing system confusing (the variable component measure was by hour but was calculated by individual job performed). Having said that, the price was reasonable. Overall, I was happy with Angel's service and would use him again.

Approximate cost: $100

verified email - 06 Aug 2014

Angel's service deserves high praise indeed. He came exactly on time plus send me a text message to let me know when he was arriving. He explained what he was doing and fixed the problem with my split system with a very reasonable charge for his work. Highly recommended.

verified email - 02 Jul 2014

Engaged Angel to fix a ducted split system in my apartment a while ago. Not only that he explained in detail about what was wrong with the current unit, Angel was very professional, honest & friendly!
I highly recommend his work and will definitely hire their services again!
Thanks Angel!

Approximate cost: $1345

27 Jun 2014

Angel is very professional. He arrived on time and did the work requested on our heating system. He explained where the problem was coming from. Happy with his work.

verified email - 09 Jun 2014

I have Angel to check and replace the dimmer switch. Angel is very professional in handling the problem, confident in his work and comfortable in explaining the problem and his approach to the solution.

verified email - 07 Apr 2014

I can't say enough good things here. At late notice a day before Christmas Angel came in and roughed in my air conditioning, basically at next to zero notice. To very particular attention to where I intended to locate the unit and made it an extremely no fuss experience. Very prompt and arrives at agreed time. Exceptional good at communicating and relaying information. Do yourself a favour and hire MECOOL to do your air-con work.

MECOOL 09 Apr 2014

Thank you for the kind words Richard. You see, this is the point. They and make someone's day! That surely makes your own life better.

As a person and in my professional life I am somewhat addicted to challenges so helping you in a time pressed situation was pleasure for me.

Angel

MECOOL 09 Apr 2014

Thank you for the kind words Richard. You see, this is the point. They and make someone's day! That surely makes your own life better.

As a person and in my professional life I am somewhat addicted to challenges so helping you in a time pressed situation was pleasure for me.

Angel

verified email - 02 Mar 2014

I had my ducted evap cooler serviced and cleaned. Angel was professional, quick and helpful. He explained everything in plain English and did it in a timely manner. Even after I noticed that the cooler was leaking water, Angel came back and explained what was happening (which was all totally normal) without charge. I would not hesitate using Angel again and would highly recommend him. Thanks Angel!

MazB35 03 Mar 2014

thats good to know of air con businesses ... as after reading your review it reminded me to get my own evap air con serviced sometime! do know if they service all areas?

andrew22 04 Mar 2014

Give Angel a call and see which areas he services. Highly recommend him!

verified email - 07 Feb 2014

My Lennox ducted air con wasn't working and it was going to be 41 C the next day, I called Angel and he rearranged his day to help me out. He arrived when he said he would and identified the problem quickly. He arranged for the parts and returned in the afternoon to fix the air con and had it working again. Angel will be my first call if my air con needs any repairs in the future!

verified email - 05 Feb 2014

My ducted aircon stopped working and I called Angel on a boiling hot day thinking that it would be days before he could make it. Instead he told me he could get there on the same day, gave me an estimated time and even called me when he knew he was going to be later than expected.

He went out and checked the system and before looking at it properly, he gave me a few scenarios of what it could be. Straightaway he knew what it was and fixed it. Then he came into the house to look at the system further and realised that I had a very dirty return air filter and cleaned it for me.

he was friendly and very informative about the system and how to maintain it.

By the end of it, I had an aircon working really well and keeping the house cool on a hot hot day. Seriously amazing service!

Approximate cost: $130

verified email - 02 Feb 2014

Had a split system aircon unit installed. Called mecool (Angel), and manage to get an available slot within a week.
Very friendly and informative on what needs to be done.
Very high quality and very thorough work was done at a very good cost.
Will definitely recommend Angel to anyone that requires an aircon installed.

verified email - 30 Jan 2014

We have a split system and the aircondition stopped working when he had the last heat wave. I could not find anyone to come but when I called Angel he was very helpful and came the next day first thing in the morning. Despite having bad news for me, the compressor stopped working, he did not any unnecessary work. He was very professional, punctual and honest and I would not hesitate to recommend him.

verified email - 15 Jan 2014

In the midst of Melbournes heatwave out evaporative cooling system died, but of course I didn't know this until I got home from work, and most repairers were closed. I found Angel on WOMO and called - he answered and told me he could be on site the following afternoon. He turned up when he said he would, quickly confirmed that the water pump had died and went of to source a new one. He found one, but it was now 6pm - no problem - he returned, finished the job - took the time to show me how to go about cleaning the unit and off he went home. All the time on the job he was cheerful, informative and happy to explain what was going on - all on a 41c day.. In all another top notch tradesperson found on WOMO - the second in two months - wont be looking anywhere else next time I need a tradey..

verified email - 14 Jan 2014

We returned from our holidays to find that our AC unit had decided to die!! With 40+oC weather approaching we needed this dealt with quickly and efficiently. I contacted Angel at 9pm Saturday night. He responded the same night, was around 12hours later to overview. He was honest, upfront about the problem we had and gave us the best possible outcome. Within 72hours we have a working AC again. Angel was professional, friendly, gave us an honest diagnosis. Value for money - exceptional!!! Angel in my opinion went over and above the call of duty!! Thank you Angel, I have no hesitation in recommending you to anyone!!

Approximate cost: $90

verified email - 04 Jan 2014

Needed to get the heating and cooling systems serviced and as always, I checked WOMO reviews based on which I decided to contact MECOOL
Angel is a thorough professional.
I got a prompt reply. Discussed requirements over the phone and organised a time for the next day.
He arrived well on time, went about the job and showed us photos of the before and after results.
Has also rectified a few issues and suggested items to be addressed at the next service.
He is friendly and demonstrates good customer service.
I have no hesitation in recommending his services to others.

verified email - 23 Dec 2013

evaporative cooler decided to breakdown days before x-mas ... whilst trying to avoid medium to large companys . I decided upon MECOOL on womows reviews and also because Angel could attend the following morning ...crisis averted ..after diagnosis and locating the part required we were up and running ..no fuss ......
sounds like an info commercial doesn't it .....
sorry but this is exactly how it turned out
thanks Angel for a top job , and yes we will use you're service again if required and also be more than happy to let everyone else know of youre ..excellent customer skills and tradesmen ship ...
many thanks Michael and Helen ... MERRY X-MAS
NOW WERE R COOL !

verified email - 16 Dec 2013

Service was way above and beyond what I expected. If you want an electrician or air conditioning specialist who will do the job thoroughly, explain what the problem is and not rip you off, call MeCool.

I contacted Angel at MeCool based mostly on other womo.com.au reviews. I had a window air conditioner that had suddenly stopped working and the temperature in the next few days was forecast to hit 38 degrees. The other factor in calling him is that Angel is an electrical contractor as well as an air conditioning specialist, so if the problem was electrical I didn't have to call in anyone else or pay extra callout fees.

I contacted Angel by SMS on Saturday and gave an outline of the problem, including the aircon unit model number. He looked up the model and let me know about parts availability straight away, and we arranged for him to come out on Monday morning to check the existing unit and the electrical connection.

Angel arrived on time. The problem took a while to diagnose due to the very dodgy electrical work done when the property was rewired by another company a few years earlier. I believe Angel when he said the problem lay in the way the circuits had been connected on the board because it is not the first time I've had a problem related to the rewiring job which was done almost entirely by apprentices.

Angel disconnected the aircon, pulled apart the wiring including tracing the wiring in the ceiling, located the problem with the circuit and fixed it.

He tidied up afterwards, and was polite and pleasant throughout, despite the rather frustrating diagnostic issues.

Angel's set callout fee was $88 and for the time he was here, he charged me a fraction of what was paid for the electrician who installed the air conditioner in the first place.

I'm very pleased with Angel. I've already passed his details on to a friend and I'd thoroughly recommend him.

Approximate cost: $88

Kelzy 17 Dec 2013

thanks for the detailed review, great to hear they are awesome!

verified email - 12 Dec 2013

No call out fees. Very helpful. Very professional. Excellent diagnosis. He found the real problem, fix it and save me $$$ and time. Prior to his service, another company charged us $190 and diagnosed it wrongly which ended up advising us to replace a working component for $550. Luckily, we found MeCool who efficiently resolved the aircon problem for only $176. Well done MeCool!

Approximate cost: $88

05 Dec 2013

Fantastic service provided us with the correct part was installed in a timely manner.. The issue of our problem was explained to to us in detail...great tradesmen highly recommend, prompt and reliable ! Great work Thank-you very much !

22 Jul 2013

Repair air conditioning. Angel expertly describe the problem at hand and provide different options to resolve the issue. During the consultation, he discovered various different problems from the previous installation. While we are not the expert to judge rather Angel or the previous electrician is correct, Angel did provide a very detail explanation which is logical and sound. The end result is that our air conditioning perform much better than before. Price he charge is very reasonable as well.

Approximate cost: $88

MECOOL 22 Jul 2013

Thanks for the honest review Albank. Our goal is to win long lasting relationships. We base our strategy around honest communication with the customer that allows them to feel more comfortable making an informed decision.