I couldn't be happier. Super fast postage (16 days including weekends). None faulty, despite ordering 80. Exactly as shown in picture. Recieved confirmation email and email with tracking number given so knew when to expect arrival. will definitely order from in the future.

Approximate cost: $70

DO NOT USE THIS BUSINESS! DISHONEST AND MISLEADING

We ordered from them only because they had the jars we wanted for our wedding and had them listed as "in stock" - when we did not receive them I chased them and was told, "they do not have them in stock" - ONE WEEK prior to my wedding. I was then asked why nobody bothered to contact me and was told it was simply because I got in first.

They then offered me alternate jars effectively leaving me with no option - if they had been HONEST in the first place we would have at least had the option of trying to find an alternative.

When I complained, I was brushed aside. Such a shame.

Avoid at all costs. After paying didn't receive my goods for months and then only part of the order. When I finally got hold of someone they said they were out of stock with no idea when more would come. Asked for refund then spent months chasing it up. Was almost impossible to get someone on phone, chat or email.

Brought 3 sets of 12 cupcake wrappers for an event. Was emailed a week after the order was confirmed regarding the product unavailable and recommended a cheaper design as a replacement. An email was sent requesting instead a refund of my purchase with no response so rang the company. After being on hold for 20 minutes I was informed the refund would happen with a confirmation email being sent. Rang back 3 days later after no word and was informed that that wasn't the procedure and it will take the accounts team 14 working days to refund the money and they will send a confirmation email. This is an unacceptable time frame as it is your responsibility as a company to ensure your inventory is up to date, and to provide a suitable solution. I now have to go to another company for this purchase, and I should not be financially disadvantaged for your inability to efficiently action a refund that was entirely your own fault. As a result, I suggest you provide a refund for the product you were unable to provide before I provide a complaint to the ACCC about the inadequate business procedures in place.

Approximate cost: $40

Be warned when ordering from this website that they are very happy to take your money but are seemingly unable to deliver the product on time even if you give them over a month in which to do so! Second time stung for a very specific function (sons Graduation) I ordered a banner and other decorations , tracking from TNT said it was ready to go on the 14th of May, but actually arrived on 21st, the day AFTER the party. NOT GOOD ENOUGH. TNT state that they pick up from Pink Frosting daily and the consignment was NOT ready to go when stated.

Approximate cost: $50

This is a review to see how the site posts and creates avatars. I have not used Pink Frosting, never dealt with their Customer Service Agents. I am just trying to figure out why the discrepancy between this and other sites.

Approximate cost: $100

Ordered 60 LED Candles with Flicker Tip (25 cm) for my upcoming Halloween Party. Pink Frosting only delivered 38 because they where out of Stock. No problem, but there was no call or email telling me that they can't deliver the whole order. I called the Customer Service and asked why they didn't call me or sent me an email. That would have given me more time to find the candles somewhere else. The Lady from the Customer Service was very Frosty...From a good online store I would expect that they care about there customer. I set a date where I needed 60 Candles. They sent only 38 with no message. Now I have no time left to source the rest.

Approximate cost: $200

Today they had a 25% off sale on wedding supplies so I bought my centrepieces from them. I bought the paper/cardboard (self assembly required) heart with 2 birds on them. It looks pretty but also not that expensive, at about $7 per centrepiece without shipping.

Unfortunately the shipping is $14.95, which is quite steep in my opinion. I wish they had free shipping for orders over a certain amount. However, still quite good value if you're buying a lot from them.

Approximate cost: $70

Received my personalised invitations just before we left on our Christmas holidays and they were better than I could ever have expected - amazingly great - so unexpected.

Wanted to make my sons cake on my own and well did not know really where to start till i found this
I ordered so much and got some amazing tips,
The prices were great and my cake turned out close to perfect, a happy son means a happy mommy :)