Turned up on time, Thorough job. Excellent and very patient advice. Indeed Shane went above and beyond with broader advice and identifying a wider plumbing issue that I had. Also was happy to take a later call and provide some more clarity when I had a a subsequent question. First class.
Approximate cost: $500
I would highly recommend The Drain Man. Everyone you deal with is very friendly and efficient from the girl who answers the phone to all the plumbers. I phoned first thing on a Friday morning and Jonathan and his team were there by that afternoon. They located the blockage, fixed it promptly and came back after the weekend and installed a lining so it would not happen again. Jonathan (and his team) were very friendly, efficient and professional and I would definitely use this company again without hesitation.
I would highly recommend, Ben and Jaimes. Professional and pleasant, always cheerful. Will recommend to everyone. I'm
we have an emergency blockage today, so call the drain man. the office girl is very friendly and give us a booking even though they are very busy today. plumber Shane is very professional and helpful. called me 30 mins before he come, and after he checked the drain, he explained in very detail of what happened here, and give us options of what to do next. will definitely recommend them. BWT, Shane is a very charming big boy .:)
The Drain Man staff were punctual, polite and thoughtful. Very Pleased. I had no qualms leaving my house for the day.
This company delivered all that they promised.
Their pricing was clear with no hidden extras and compared with other quotes was value for money.
Jo who organised the booking was efficient with a delightful manner.
Rhys arrived as stated 5 minutes before the scheduled time.
Having had numerous trades people in to rectify the leak from the garage into the laundry with no success, Rhys located the problem showing me exactly what the issue was via the camera system.
His work was quick, thorough and highly professional.
Following a torrential down pour, it was a relief to walk into the laundry and garage area to find it completely dry for the first time in years.
The job will be completed next week with a quote that was issued on the same day.
Cannot recommend The Drain Man highly enough.
Many thanks Rhys.
Today Mario and Andrew completed the work with lining the drain.
They arrived as scheduled despite damaging storms the night before and a hectic work load.
Again, they were professional, efficient and were informative as to the progress of the work being undertaken.
Many thanks Mario and Andrew, this issue has been resolved by all concerned at The Drain Man where others failed to locate the problem.
I would recommend The Drain Man without a moments hesitation.
We had what turned out to be a difficult job at Benson St Surrey Hills and Shaun and Ben worked hard and with good humour to complete it. We were impressed. Thank you
The Drain Man was sent by Yarra Valley Water to deal with an ongoing blocked sewer. Jaimes's service was quick, efficient, and clean. He was friendly and courteous, he kept us informed and fulfilled all our expectations. Wouldn't hesitate to recommend the services of this company.
Hey there!
Thank you so much for your great review of Jaimes and The Drain Man.
Always a pleasure to clear and rectify drains for Yarra Valley Water's customers drains!
After having problems with our toilets blocking up, bathroom basins, kitchen and laundry outlets draining slowly, we called The Drain Man. Booking the service call was handled very professionally, and Emilio phoned us 40 minutes prior to his arrival to let us know he was on his way. After inspecting our drains, he explained that we didn't have any blockages, that the problem was a choked sewer in Sydney Water's manhole. He was very pleasant and through, and contacted Sydney Water to report the problem, and organised for them to make an emergency visit. We would not hesitate to call The Drain Man again if we have another problem.
Good Morning Diane,
Thank you very much for taking the time to provide us with your great review of Emilio.
We are so glad the the process from the start through to the end was professional and straight forward.
Thanks once again, Emilio & The Drain Man team.
Very professional service. Shane was informative about the process and guided me through what the problem was. Highly recommend this service.
Approximate cost: $485
Good Morning Stephen,
Thank you for taking the time to provide us with a great review of Shane, we have passed this onto him and he is wrapped!
Thanks again, Shane & The Drain Man.
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