Reviews by richardd828

This review is for Booktopia.com.au, Lidcombe NSW

verified email - 14 Dec 2021

I put up with bad things all the time and I'm tired of it. My latest experience with Booktopia is one of these bad experiences and I feel I want to say something so that business practices change. I purchased a book which clearly stated on the website that it would ship within 2 weeks. I chose Booktopia for this reason, because I thought I would get the book around a week sooner than an overseas business such as Amazon, thinking it is stock in Australia. After purchase and after following up a month later, I was informed that the book would take 6 weeks to arrive to the Sydney warehouse, then I would later be informed of a tracking number from there to Melbourne. This will be an 8-10 week delivery on an advertised 2-3 week delivery. Nowhere on the site mentioned the book was out of stock. It's a 'take the money, then order the product' company and consumers need to aware and information should be clearer. If you don't carry the product, please don't advertise that you do. I would have been happier paying double the book price for air-freight from overseas and receiving the book in the advertised period.

This review is for Couriers Please, Melbourne VIC

verified email - 13 Jan 2016

Yet another review stating how terrible Couriers Please are... guaranteed same day service at high cost does not guarantee your important customer will receive their package at all. You are much better-off driving the package yourself.
I would say Couriers Please have stuffed-up more than 50% of the deliveries I have ever booked and through no fault of my own - with late delivery or even no delivery and losing important packages for days. My business and my customers are too important to trust to Couriers Please - I am angry enough and frustrated enough to take time and bother writing a review - you should never use their service.

Approximate cost: $42