Reviews by robyns28

This review is for Grout Guru, Nerang QLD

verified email - 02 Feb 2015

Very disappointing overall, product application was very sloppy and lacked attention to detail. Had to get them back a second time to re-do. A more serious issue arose which I bought to their attention in August. It took until December for them to make the time to look at it and an appointment was made in January to rectify the problem. No-one showed for this appointment or for the following two appointments made, nor did they bother to ring to say they couldn't make it or respond to my texts or phone calls looking for them. They were fully aware I was taking time off work to accommodate them. This is the most unprofessional business I have ever worked with and based on their total lack of after sales service I suggest you don't waste your money on them.

Approximate cost: $1200