I originally took my kitten, now cat, to another vet in the area and the vet there was very rude and abrupt. I was shocked, especially with a cute kitten in tow (who doesn't love kittens?!). Anyway, I went to port phillip animal hospital for her second visit and have never looked back. The staff there are always lovely, welcoming and the vets really care for your pets and listen carefully to any worries or queries you may have. I have seen a few different vets here and they are always great. I will always take my pets here!!