Reviews by steven1

This review is for Lort Smith Animal Hospital, North Melbourne VIC

verified email - 11 Mar 2010

We took our puppy to lort smith animal hospital as she was very ill. At the time we didnt know this but later came to realize that the doctors their did not know what they where talking about. I had one doctor ring me up and ask me if i wanted to put my puppy down as she had cancer, this is after she had been in hospital for a week and had many different tests done from x rays to ultra sounds to even opening her stomach up to see what was inside. After all that they had no answers for me and my puppy was getting worse by the day! Thats when I recived a phone call saying she has cancer do you want us to put her down? After some thought I asked if we could do a byopsi on her to see if their was cancerous growth? The vet said they can but that she was sure it was cancer. Anyway after the results came back their was no cancer found. Wow what a surprise! After that i went and picked my dog up as sick as she was and took her to another vet. My bill at lort smith was already close to $2000 with no result and actually more damage. One day after being at the new vet she was on the way to recovery, all they did was take a stool sample and then they saw that she was suffering from salmonella. Lort smith opened her up, gave her ultra sounds, x rays said she had cancer when all they had to do was take a simple stool sample. I rang them up to complain but it fell on deaf ears and when finally I got a phone call from the head vet, he told me that they followed correct procedure.... hmmm ok correct procedure is to open a dog up before doing stool and blood samples especially when the dog has been in your care for a week and she was opened up on the forth day. So why wouldnt you do the samples before you opened her up, you had plenty of time I asked? He said he would investigate and call me back, wow surprise again, never recived a phone call back. Imagine how many other pets have been put down their and did not need putting down. If your pet has been put down at lort smith I would really be asking myself the question... was it necassary? If you want your dog vaccinated or micro chipped take it their. For anything else DO NOT! They might be cheap but at the end off the day they could cost your pet their life and with all the miss diagnosis and unnecessary treatment and operations it can cost you alot more taking your pet there than anywhere else. The only good thing about this hospital is that they are the absolute last resort for people. I would only use them again as a absolute last resort!