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Word of Mouth cleaners in Malvern receive an average rating of 4.8 based off 214 reviews.
"My oven came up as brand new. Quick and efficient"
"We had Nina today with us and She was excellent - spotless cleaning and great with our kids too! Highly recommend "
"We have used Lisa’s staffing solutions for more than 5 years for babysitting services for both of our kids and we..."
"helen and her husband performed wonderful,and also helped us other things we hadn't quote in before,they are nice and..."
"A bit more expensive than I expected but never the less really good. The cleaners were very prompt and managed to..."
"I was employed by HOTW for many years and found they really took care of their staff where other agencies did not,..."
"The pair did a wonderful job. It was very quick to organise with a fast response time. Prices are very reasonable and..."
"Adam responded to my bedbugs problem with urgency, he came on time as requested and sprayed premium chemicals very..."
"The cleaner made sure I could call him any time if I needed additional attention to the carpets he already cleaned,..."
"Alex and Alina have been cleaning my parents house for the past 2 years and do an amazing job, very professional,..."
"Dani was brilliant! Excellent communication and service. Would highly recommend."
"Melbourne house cleaners did a post renovation clean for us and did an amazing job. They restored the carpets to as..."
"Cleaner was friendly and did everything we had asked for. We needed a bond clean done, and the landlord was more than..."
"Used CleanCop Cleaning Services for our end of lease clean and they did a fantastic job. The attention to detail was..."
"I'm very pleased. I had a badly stained carpet and sofa. Service was very professional and I am pleased with the..."
"Donka and Kesh were prompt, polite and professional. I was extremely happy with the end of lease clean. Highly..."
"We have used Melbourne Spotless Cleaning multiple times,most recent one for an end of lease service. As usual the..."
"The company sent 2 very friendly guys in my house. They were thorough with the cleaning, careful with the furniture..."
"We use their house keeping services and we're very happy. We have no trouble leaving them a key to our place. They..."
"I had a deep cleaning done. Cleaners arrived exactly at time stated did a wonderful job and took the time to care..."
"Ultra Cleaning Melbourne have outperformed our expectations. All cleaning staff are polite and professional. I would..."
"You guys did a great job once again. I really appreciate you getting all the nasty spots out of my carpet and..."
"What a time saver! Worth every penny I paid. As a working professional it's hard to find time to get down and dirty..."
"In the last month I've used this company twice and I can say that they are really able to provide a "special"..."
"I have had issues before hiring cleaning company for my home. The other ones used to forgot to do important..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for cleaners is 52.6 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 214 customer reviews collected between 2009 and 2025, ABS Census data
Malvern has an unusually strong field of cleaners — five of the 25 servicing the area have earned a recent Word of Mouth Service Award (20% award rate), with 214 customer reviews and an average rating of 4.8 stars.
Review patterns in Malvern suggest cleaner demand runs hottest in May and coolest in April — if your timing is flexible, booking outside peak can shorten the wait.
Interesting pattern in Malvern: income runs above the national median ($2,606/week vs $1,748/week) but local cleaners price 18% below the Victorian average. Worth comparing quotes to take advantage of that.
At 12.6 cleaner reviews a year — 103% above the Victorian average — Malvern collects more feedback per year than typical for the state.
Based on customer-reported pricing on Word of Mouth, prices have risen 1150% since 2009 (from $24 to $300 median), averaging 76.7% per year.
Based on 214 customer reviews collected on Word of Mouth between 2009–2025, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2009 | 3 | 4.0 | $24 |
| 2010 | 5 | 4.4 | $23 |
| 2011 | 7 | 4.9 | $20 |
| 2012 | 6 | 5.0 | $25 |
| 2013 | 20 | 4.9 | $18 |
| 2014 | 21 | 4.9 | $25 |
| 2015 | 20 | 4.7 | $25 |
| 2016 | 20 | 4.9 | $25 |
| 2017 | 11 | 4.7 | $320 |
| 2018 | 16 | 4.7 | $120 |
| 2019 | 10 | 4.9 | $135 |
| 2020 | 42 | 5.0 | $235 |
| 2021 | 12 | 5.0 | $162 |
| 2022 | 9 | 4.7 | no prices reported |
| 2023 | 4 | 5.0 | $32 |
| 2024 | 3 | 3.7 | $300 |
| 2025 | 5 | 5.0 | no prices reported |
Based on Word of Mouth reviews 2009–2025
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Malvern is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Attention to detail was spot on. So good, the Realestate agent asked for referral, which I was happy to provide. Price was reasonable and competative. Would def recommend.
This is a husband and wife team. Helen is a very kind, royal and happy cleaner. They listen to you and always improve what you asked. Since I started with them, I never think changing to anyone else.
Based on historical review patterns on Word of Mouth, cleaner demand in Malvern tends to peak in May and is quietest in April. Booking during quieter months may mean more providers available and faster response times.
Start by comparing customer reviews — Malvern has 214 cleaner reviews on Word of Mouth. Lisa's Staffing Solutions (2025), Charis Home Cleaning (2021) and Mum And Me Housekeeping (2020) have earned a Word of Mouth Service Award (plus 2 other local award winners) — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Malvern have an average rating of 4.8 out of 5 stars, based on 214 customer reviews on Word of Mouth. This is above the Victorian average of 4.64 stars.
Interesting pattern in Malvern: income runs above the national median ($2,606/week vs $1,748/week) but local cleaners price 18% below the Victorian average. Worth comparing quotes to take advantage of that. For context, ABS Census 2021 data shows Malvern has a median age of 44, a median household income of $2,606/week.
