Pricey but good coffee. Friendly service.
When I walked in there for the first time after reading SO much about them, I expected the single freaking greatest coffee I ever had in my life.
That didn't happen.
Their house blend is really good but Toby's estate at Degraves Espresso trumps them. The one time they came close was when they had Ethiopian Yirgacheffe as blend of the week.
But seriously, too pricey for everyday coffee. $3.80 for a small latte. :P

Approximate cost: $3.80

Good coffee but pricey at $4.00 for a large latte. Thanks to the dismal cafe scene at the shopping strip, their coffee is the best you can get unless you go to Figjam in Carnegie or Loco Cafe in Elsterwick.
Coffee is good but not great. The service is stellar though.

Approximate cost: $4.00

This review is for Michel's at Koornang road, Carnegie. My mistake.
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I, like most people, don't go to franchises for coffee. But these guys are an exception. Their coffee is second best after Figjam on Koornang Road.
Their cakes are okay, too sweet for my taste.
Quiches are decent, that's another thing that's more than satisfactory and pricing is good too.

Approximate cost: $3.20

I have been there a few times for coffee. Not my first choice but they are alright. They make it a bit too strong for my taste and they can surely use a different blend of coffee beans.

Approximate cost: $3.50

I always go in there for coffee. Read my other reviews, I tend to be particular with my coffee.
The coffee here is very good. I still prefer Figjam on Sundays to anything else but one thing that this place has is the consistency. And it counts a lot. I know that I can go in there Anyday and have a good cup of coffee anytime which i cannot do with other cafes.
Staff is friendly and the place is busy.

Average restaurant. Food is average, service is average to good. Prices are good value. Coffee is very average. Deserts are the best part. Black forest cake is good.

Approximate cost: $12

Went for vegetarian burgers and fries. Burger cost me $9.00, was small and bland. Fries were cooked at high temp oil, outside was fine but it was undercooked from inside, leaving that unpleasant raw potato after taste in mouth.

Approximate cost: $16

I have taken away their pizza a few times and its decent at its best. Consistently it comes a little undercooked (the dough under the toppings was not cooked properly, so its still semi-solid). I always request the crust to be crispy and they never do that. They seem to be fairly busy, that could be the reason that they really don't care much. The pizza is ready in 10 minutes and that says a lot about how good it could be. Given the fact that pizza restaurants at Lygon street, Carlton (any of them) take little longer but their pizzas are amazingly, perfectly cooked and both the places cost the same. I buy form them because they are good with the quantity of toppings and are better than other pizza joints in the locality.

Approximate cost: $17.50

food is fresh, delicious, and Costly. Portion size are small for my liking. i like one rice or noodle dish to fill me up, that doesn't happen here, so i go to Derby Thai

Approximate cost: $10

My Previous Review was :-
"One of the better takeaway joints. I dont mind eating in either. Food is fresh and tasty, Prices are good value. I always go for their number 32(pad thai) or number 36, sometimes spring roles (the sweet chili sauce with it is divine)."
My UPDATED Review is:

"I have been going there for Eight years. No more I say. I for one get completely disgusted when I find hair in my food.
I have had three incidents over the past year and half where I was served hair with my food. After the second time, I brought the issue to the owner's notice and suggested that cooks should atleast wear caps and cover their head. He promised nothing, said it has never happened and they continued cooking with uncovered head.
It happened for the third time last week at which I brought it to the waitress's attention (owner wasn't around). She didn't apologize (although offered the dish to be made again) at which I decided to walk off for good and write this review.
Thing to note is that these incidents have only started to happen when their old cook, the mature aged thai (presumably) lady handed the kitchen to the two guys who cook these days. Seems like the glory days are behind them.
The tough job now is to find a suitable alternative. Paradai Thai seems worthy."
Stay Away.

Approximate cost: $9