I called Jess @ Zoots based on the great reviews I had read on here and was very happy with what I found.... I went in to get a haircut at first, and have since booked in for a colour and will definately be going back! Jess seemed to be on the same brain wave, knew exactly what i wanted with hardly any explanation, and did a great job.... for the first time ever i felt comfortable, relaxed and am willing to recommend and return for as long as my hair needs cutting!!