I was very surprised by how wonderful the store was. The staff were great and everything was so professional. In fact, while in store, I asked if Dutton Cycles was part of a large national chain, as everything was so professional - The most professional bike shop I have seen.

When I purchased my bike, I also purchased a kids seat which had to be ordered in. Once it had arrived, I rode my bike to the store, locking it in the car park. It was my intention to then ring the store to adivse the lock combination and request the seat be fitted. I would then collect the bike on the way home. Then, I forgot to ring the store! By the time I remembered, it was almost closing time on a Saturday afternoon. The staff stayed back and fitted the seat for me. Very impressive!