I am absolutely blown away with the service and turn around time for my girls custom made beds. The design process was amazing with both Suzanne and Karl making sure it was the perfect design and fit for 2 very different sized rooms. Suzanne was excellent at getting back to me with time frames and I got my beds 3 weeks after ordering. I was nervous to order after seeing some of the reviews but I couldn’t be any more happier with the whole process. The quality is absolutely amazing and not comparable with other options on the market.