Re: Watergardens Carpet Call
Well...no phone call after 2 weeks ordering 5 anti-slip for my 5 irregular mats over carpet.
I visited carpet call Watergardens to find out the progress...The certain staff member did mention when I put in the order that there were problems with finding the correct measurements for my 2 circular mats: one 1 metre and the other one larger 1.8 metres...
I asked him to sort it out and ring me back...he never did.
When I came in the 2nd time, he said that none were in and he would have to charge me more for the circular undelays, because they couldn't do it as a circle: instead they had to do a square, and I would have to pay more for it.
I replied that I'd already paid for the 5 underlays, and shouldn't have to pay any more. He replied that I would have to...his English was very hard to understand. He asked he to sit down and work it out with him. (He'd already spent atleast 20 minutes labouring on the original order). I replied that he had enough information on the size of the 2 circular mats, and directed him to work it out himself, and get back to me how much I owed for the square underlays. I also had a gym class, and didn't have time to stay.
I hadn't heard from him for another week, so I returned, and found out that he had not put in the order for the 2 circular underlays or worked out the prices for them.
He said " sit down and we'll work it out..." I replied that he should have already worked the price out and should have rang me to tell me, as he already had all the measurements..I was in a hurry for a gym class, and couldn't stay...
Another week went by and I didn't hear anything from him. I rang him anf found out that the 3 rectangular underlays had arrived.( He hadn't bothered to ring me)
The next day I collected them....also complained to him that his good customer service to me, which he did 3 years ago had slipped...
He denied this. I complained that he hadn't rang me when the 3 other underlays had arrived, that he had my phone number, and should have told they had come in.
He denied he did anything wrong, and his excuse was that they came in on his day off...I replied that he should have checked his customers' orders, even though they came in on his day off, and should have informed me that they had arrived. He also hadn't put in the amended order for the 2 circular mats' underlays...and said to me " sit down, and we'll do it".
After waiting since 14th July for the order, I had had enough ...I said to him that he was supposed to work out what I owed ( even though I had already paid) for the square underlays for the 2 circular mats) and given me a phone call to tell me. He denied this.
I then said to him that I had had very poor customer service from him, that I was leaving, and would never come back...
Exhausted Barbara
Re: receipt 666.683.19602

Approximate cost: $253.20

Well, I did put in an adoption application for an older dog, a partner for my male Jack Russell X Hanky 12 years old. His female partner recently passed on and he was very bored and quiet. He had also successfully bonded with another female before.
Hanky has anxiety issues with male dog's, but not females.
Iade the above clear when I applied for an older female dog last month...
I received a "polite" reply inferring that I'd need to get rid of Hanky before I would be suited to adopt any of their dogs.
Fortunately I now have a lovely old female miniature foxy X Pippa from another welfare organisation... Both dogs got along straight away ...
If you want a recommendation, try " Rescued with love".

Approximate cost: $1

No, I would not recommend this business
Re: order number CPAYJRZ2014597
Would not re-deliver parcel from Harvey Norman Online in spite of more than 2 re-deliver requests. After 10 days, I drove 25 minutes from Hillside to their depot in Truganena...should have bought it directly from store in Broadmeadows 30 minutes away, where the parcel came from.
I have send a complaint to Consumer Affairs.

I adopted my Jack Russell from Pet haven Woodend. It was strange that their Vet was at Bayswater however I got very caring service from them Trish is like High Wirth...abrupt and short with people; but that's how God made her....look past that and you'll find that she is very caring and only wishes the best for animals....a truely genuine lady....