Reviews by cassiew236

This review is for 123 Moving And Storage, Oakleigh VIC

verified email - 25 Jul 2015

We had a bitterly disappointing experience with 123 Moving, not only in regards to the service they provided but also the abysmal customer service we received when trying to resolve our concerns.
I would only recommend choosing 123 Moving if you are after an unreliable moving service that will call you 20mins before their agreed arrival to let you know they are going to be 2 hours late, only to show up FIVE hours later to begin your move.
Their customer service team was woeful, extremely unprofessional and full of excuses. They left our email correspondence FOUR WEEKS without a response – it seems people don’t believe that good customer service is important any more. Oh! And if you’re lucky you might even get a few dings around your new home as we did. Definitely wouldn’t recommend.