I was given a gift voucher from my sister for a pamper package. I was very excited to be indulged after a very stressful year. I phoned to make the booking & explained I had $150 gift voucher & wanted to make a booking. The girl wasn't overly helpful, wanting me to check the voucher & let them know which package it was for. As it was emailed to me, I needed to check & call them back. The voucher did not state exactly what package it was for, just that it was a pamper package, value $150. I again phoned, left a message explaining this. I received a voicemail message the next day telling me what package they'd booked me into. I arrived for my session and showed them on my iPhone the voucher (as instructed on their email), to which the girl said we need the voucher number. I gave her my phone to find it on the voucher. As she could not find the voucher number & needed it, she asked how far my home was to print it out! I offered to email it to her, but she didn't know their email address. She clearly did not know what to do, but said her boss would be in by the time my session had finished.
I was taken to a pleasant, well decorated room and she explained that I was to go into the solar box. After this, she escorted me across the hall to the hydro spa. She apologized that it was wet, but that I would be warm soon. I lay down on cold water and waited for her to set up the spa. Twice, I had freezing cold water blasted on me a very unpleasant experience. Eventually, it worked,spraying warm water on the front of my body only. Pleasant enough experience, but really didn't have the wow factor. After 20 mins, I was back to my other room for a nice cup of tea and chocolate. I felt rushed as she was keen to get onto the massage, so I had to gulp the last half if my tea down.
The massage was lovely, she was very good there.
At the register, she needed to interrupt her boss who was in a room tending to another client. The boss showed her where the voucher number was on my iPhone.
I think the lady her served me may have been there a short time, she told me I had $25 credit as my package was only $125. Then she apologized as she realized it was an old price.
I feel the massage was worthwhile, but the hydra spa & solar room was average. Overall, I feel perhaps my experience may not be a typical one. I see all the other reviews are excellent. I was asked to to do a review on this site & in return I would get a 10% on my next visit. But overpriced for the treatment.

Approximate cost: $150.00

Sadly, we did not get the awesome service the other reviewers got, in fact, we were completely forgotten. The wait staff ignored us and left us to sit. We were told they would be over to take our drink order, but they were at the bar chatting & serving everyone else. The atmosphere was noisy just like being in a noisy pub.

This place came highly recommended & we ended up leaving as we only had a sitter for two hours.
Never again!

Approximate cost: $0

A regular for many years, enjoy the food, but after a heavy fall on a very wet tiled & extremely slippery floor, I was disappointed & angry by the lack if empathy & concern from the owner. He came across as arrogant, didn't offer a drink or discount on the meal. This floor was extremely unsafe and should not be like this on a busy Sunday lunch. He did not agree with me. My back is still receiving treatment. Hopefully he will pay the costs as promised. Time will tell.

We just had a new paling fence installed.

After dealing with several other fencing contractors, we found Taylor's Fencing very professional & efficient. The quality of the job is exceptional.

Approximate cost: $1955.00

We have been coming here for sometime now. Food is always delicious, coffee great, service exceptional.

I have never had a bad experience, ever!

I have been coming here for a few years, always good food, service & coffee.

Nice to see a little play area for kids, small yes, but awesome. Prams can be left outside, as not many cafes could accommodate several as other reviewer expects.

Really yum food, noisy yes, but most Mexican restaurants I eaten at are. It's fun with friendly, efficient service and delicious food. We love it!

Turned up on time, but the sub contractor smashed an underground pipe which was directly in front of the down pipe & 2 gas meters (he narrowly missed my neighbours gas pipe). I did not receive the terms and conditions (only front page of quote was emailed), which apparently states the customer needs to dial before you dig, nor was I told this verbally. The sub contractor also never asked for any information from Dial Before you Dig prior to commencing work.

I had my neighbours present who saw the sub contractor start smashing his way into the ground, narrowly missing my neighbour's gas pipe and smashing our underground downpipe.

If the company require info from Dial Before You Dig as they informed me after the pipe was smashed, then why not ask for the information prior to starting any work?

Owner of this company promised a new contractor, but refused to accept that the breaking of the pipe was their fault & contribute to the repair, stating his company is too big to ring Dial Before You Dig.

I told them to collect their supplies as I did not want them doing my fencing. By the look of the reviews on True Local, I am so thankful I did!

Approximate cost: $2490.00