Reviews by i-love-coffee

This review is for Pc Case Gear, Mulgrave VIC

verified email - 19 Mar 2018

Items show available online. Placed order pick up locally. Went there and staff said no stock available.

Online stock availability not trustworthy.

Approximate cost: $139

This review is for MSY Technology, Malvern East VIC

verified email - 19 Mar 2018

Poor customer service. Never pick up phone calls. Went there couple weeks ago. Looking for an item which was found available on their website. The staff in front of the counter didn't even check their stock list and said he think they probably doesn't have that item and don't even want to check for it.

Approximate cost: $19

This review is for Occhio Eyewear, Melbourne VIC

verified email - 16 Mar 2018

Absolutely dissapointing. Unprofessional, rude and dishonesty customer services.

After 6 weeks placed an order (was told takes 3-4 weeks delivered initially) heard nothing, gave them a couple calls and staff told me item not shipped yet.

Staff seems to be lying and said she's been chasing her supplier every week (but she only found out that i still haven't receive my item the day before we spoke, which is more than 6 weeks after since i placed my order).

Staff said she already tried her best and left me two options: refund or just have to wait. When when i suggest maybe they can consider using express shipping to deliver the item, she gets really emotional and said she can't do it because she will be losing money, hang up my phone few times. Ask me to take my money back or just wait. She said she have done her best, there is nothing else she could do and claimed that i'm unreasonable because i asked if there is any alternative options we can do for me to get my order.

At the end she told me to take my money back, leave me no option.

Approximate cost: $395