I can not sing their praises enough_ counter staff,vets...all amazing,caring,professional and compassionate. A special shout-out for Dr.Rob Heath for sensitivity[I was a blubbering mess] and his gentle manner. The staff @ McDowall Veterinary Practice won our trust. Even though we had a huge unexpected expense ,these guys only charged relatively basic costs,I am so impressed. Even the animals aren't scared when they go there! Howzat! [though Wilson does protest at his cat cage,and the car ride!]