AVL was helpful in answering all questions relating to the vehicle of interest. As I was an interstate buyer I had lots of questions & requested additional information & photgraphs etc.
There was a problem technical problem with the vehicle when I arrived to collect, this was unfortunate , however AVL provided me with a loan car & freighted my new car to my house in Adelaide. They also offered me the option to cancel the purchase. Given the circumstances I don't see what more AVL could have done.