I called Lockstar based on the good reviews I had read online and my experience matched those reviews. I rang to get my door locks re-keyed alike and Joseph was able to come the next day. He was running a bit late because of traffic but sent me 2 texts to let me know his progress. He was friendly and professional and made some helpful suggestions regarding replacing my old deadlocks and improving the security of my doors. He was able to do all the work there and then and didn't seem rushed. He made sure everything was working as it should before he left. I would definitely recommend him and I'll use Lockstar again.