I've been to various vets across Melbourne and regional Victoria since my dog is now 9... I have found this vet to be the best in terms of overall service whenever you ring or visit them (I received a welcome pack after my first visit with them). As well I feel that the individual vets' attention at each visit is excellent and really thorough. Not only do I have complete confidence in the medical attention my dog receives it is always a really pleasant and friendly experience each time I go.