Reviews by katew345
Always there when you need them and up front about costs
My previous vet clinic of 40 years no longer offers after-hours emergency work (!), so I tried Avonsleigh. They are reliable and transparent with the costs and options available for the well-being of my animals. The team are caring and they look after everyone - two legs or four.
They are a rare find these days considering the way that vet practices seem to be going. Thank you Avonsleigh!
Sadly, a friend down on her luck took her $20k Bulgari ring into this store asking for advice on selling it. They said that there was "no value in second-hand jewelry" and gave her $1k on the spot for it (Christie's and Sotheby's auction houses would disagree with their statement).
If there was no value in second-hand jewelry, then why did they buy it from her immediately?
I was so upset for her - she still has no idea how much her ex-partner spent on her
Approximate cost: $20000
They don't respond to emails or are hard to get through to on the phone. They use an offshore call centre
I was told that the job would take 3 men 4 days to complete so I approved the quote on that basis. The owner left the 2 apprentices after the first day. At the end of the 3rd day I said to one of the apprentices "so are you doing x tomorrow" and was surprised to be told, "no, we are on another site tomorrow". The owner returned and tried to tell me that he hadn't factored x into the original quote, but the apprentice knew otherwise, as x was the main issue that needed to be resolved and was THE reason I had engaged them in the first place. They wash concrete tools in the bird baths, left lunch rubbish and tools on site, and said that they would be back to collect, but never returned. They didn't ever wipe down the fresh concrete off the bricks but told me that I would need to do that.
Approximate cost: $8000
They were not wearing safety equipment when they were on my pitched roof, and they told me that one of the workers nearly fell off. They said that a tree branch needed to be removed for them to complete the job - which was fair enough. I had the tree branch removed and I tried to rebook them, but they have ignored my emails.
Disappointed as it was an unfinished job but it still cost me a lot.
Approximate cost: $600
Brilliant! Two strong young men turned up at the agreed time - they were polite, lovely to chat with and had everything packed, protected and secure very quickly, and nothing was damaged at the other end. This company was recommended to me as honest and reliable and they did not disappoint. I have sadly dealt with some charlatans in the past, but Doug's Mini Movers will now be my "go-to". Thank you!
Approximate cost: $400
The store staff at usually really good, but the offshore call centre is rubbish. I disconnected message bank twice in the last 2 years and they keep reinstalling it ... and charging $55 a month. They can't even give you an itemised account! Go with another provider
Approximate cost: $300
Amazing result.
My car had stone damage to the bonnet and car parking door dents (no paint damage) but now you can't tell where the dents were.
Shawn made a date well in advance and kept me informed of his estimated time of arrival.
I highly recommend Shawn and this business for similar dent repairs. I am very happy with the result - thank you.
Approximate cost: $400
They turned up late and said we needed to pay cash as now the “Eftpos machine was broken”. They would only move one item at a time and damaged our possessions: the driver said speak to the office, and the office said speak to driver. Because we complained about the damage, they threatened that if we didn’t pay cash before the job was completed that they would take our possessions. The only time I saw two items moved at once was when the driver used a box to cover a large scratch he had put in a wood table. They have refused to issue us with a Tax Invoice and have blocked us from contacting them as we said we wanted our possessions fixed and proof of payment. We only used them to move large items and a few boxes.
$605 for 5 hours work moving only large items 1km away + $1,000 to fix the damage.
Recommend that you go with a more reputable company because it will cost you more in repairs then what you think you are saving
Approximate cost: $2000