I have bought an Altec Lansing Fx5051 from them and somehow it became faulty after 2 months. I sent it back and claimed for warranty. I have been waiting more than 2 months now, and I still don't get my speakers back. One of the staff from CPL is really bad, I was talking to him on phone regarding to my speakers, like if they can't get my goods fixed, I would like to have a refund as advised by Consumer Affairs. He said to me " we don't take threats from anyone, if you really want to go for this, we'll see in court"

So I went consumer affairs to seek for solutions. I was advised to make a formal complaint and it might gets to tribunal in weeks time.