Trust is a valuable and rare treasure today. I have found Spencer aka the Spin Doctor to be a man I can trust with my bike. I took my Cervélo in for a full service. Spencer did a great job. He pointed out what had to be done, what could be done, and what I could leave till later without any risk to me or my bike. I have felt that the other bike stores over the years pushed to get whatever they could out of me. This is not the case with the Spin Doctor. I found him to be that rare individual who still loves his work. He puts professional service before profits. He values relationships with people higher than return of investment. He belongs to an era where trust was more important than turnover. Trust the Spin Doctor with your bike.