We used CleanaHome to do the full end-of-lease clean at our rental property in Feb this year.

It was a pretty big job, including all carpets, floors, kitchen, bathroom, walls etc on a 3 bedroom house in Upwey. Access to the property wasn't easy due to a very steep driveway, with multiple levels in the house.

All the same, as promised Jeff and Swee cleaned the house thoroughly from top to bottom, on time and exactly as quoted. The house was absolutely spotless. Despite being quite obsessed with having a clean home, we had never seen our place look quite so good! We should have had them in earlier!

Needless to say, we got all of our bond back, with exceptionally happy agents. The agent actually made note of how good the house looked, and thanked us for being so thorough.

So all in all, CleanaHome did a great job. No hidden surprises, and top notch customer service.

Approximate cost: $30-$35 p/h

I took my partner here on a Friday evening to see the Connie Lansberg Quartet perform. Not having been able to find a lot of reviews on either the club or Connie I was a little concerned as I wanted the night to be something special, though the moment we stepped into the club I knew there was nothing to worry about!

The club itself is beautiful... Very classy, stunning decor, furniture and lighting, all perfect for a romantic evening... This is a place that is of a high standard... Not one that pretends to be. The layout of the room was great with a very intimate yet spacious feel. There were a number of low tables with three comfy leather single lounges each in front of the quartet (where we were seated), a few couches / tables further back for larger groups, and then proper dining tables set further back again. All had clear views and plenty of personal space, perfect for romantic conversation whilst still being in the heart of it all, so to speak.

Connies performance was wonderful, and was exactly what i was hoping for... Classy, fresh in interpretation, yet classic in the sound and feel. She holds the space with complete confidence and is present with the audience... Not something experienced all that often these days.

The food and drinks were great too... We had a few share plates as my partner doesnt eat meat and there wasnt much in the way of suitable mains, however as it worked out the smaller share plates were better for the lower seating anyway. The arancini balls were great, and the prawn entree was sublime. A few cocktails and cognacs to wash it all down, a little dancing, and we were well into the flow of it all!

The place seemed a touch understaffed, hence the 4 star for service, but other than that the venue and performance made for an incredible and memorable evening for us both.

Dont let the tacky Bourke st arcade entrance fool you if you walk past this place... This is truly a hidden gem.

Approximate cost: $135

Put simply, Eastfield Organic NFM offers the worst service I have experienced as a consumer, ever. Unfortunately one of the managers has some serious anger management issues, and finds it somehow appropriate to scream at customers.

My partner and I had come in 2 hours after closing time to collect some apples. The apples were already put aside for us, and upon calling up to ask a question, we were told that they were technically 'closed', however were still busy and that it would fine for us to come and collect the goods by 4pm. For this we were very grateful.

When we arrived to the store, at 3:45, some other customers also went in and started shopping around for various goods, so naturally I thought it would be ok to buy more than just apples. I wanted to know where to find the Miso, and asked the manager.

Upon doing so, in absolute anger, she said "We are closed, we've put aside the apples for you, you can't have anything else". I asked about the other customers who just came in and were browsing the store, and she proceeded to yell at me "They shouldn't be shopping either. We are closed, don't you understand? We are closed, we are closed, WE ARE CLOSED".

My partner very rightfully told her that was terrible customer service, and that she had no right to treat someone like that, to which she just continued yelling this and that, said "just buy your apples" and then walked off.

Now whilst I can understand a store being closed, what is so infuriating is that we were told one thing and shown another, yet other customers were allowed to go about their business happily.

Either you are open, or you are not. It's not like we were forcing their doors open.

This was such an unfortunate experience for us, as the anger came out of nowhere and gave us a real shock.

We won't return to this business, and the many friends of ours who shop there will no doubt find other alternatives also.

Approximate cost: $76