I love browsing the bookshelves at Upper Mt Gravatt's Borders. The staff are so friendly and they actually go out of their way to get you want you were looking for.

One time an employee ran all over the store for one book just for me. I was beyond thankful. Another time, I had trouble singing up with their online store and an employee took me through it step by step and help me order over 5 books online in one day. Their pricing help too.

Big w has almost all of the objects and items that I've ever required from a business. I love their book and entertainment departments along with spending hours of browsing in their clothing department. There is such a wide range of items at such great prices.