BOX HILL STORE - customer service here is wrong! 1st repair for my wife's iPhone went OK. Thank you. 2nd repair for my wife's iPad mini was very different, they didn't have the screens in stock, so I picked up the iPad 3 days later. The next day I took it back because it had a faulty screen, they fixed it in the spot... WITH ANOTHER FAULTY SCREEN. Finally I got the iPad back another 3 days later. 3rd repair was for my iPhone... they did it on the spot then the screen stopped working that night. Took it back the next day and they said no warranty because of a broken wire inside the phone... Thanks! Seriously guys... use APPLE for your repairs, they use genuine parts and there is no bullst.