Aitken Real Estate

5.0
based on 111 reviews

Customer Approved
“We make customer
service a priority”

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111 reviews about Aitken Real Estate

verified email - 11 May 2013

Sale of my house took a little longer than expected and for a little less than I hoped. Nevertheless, I found it relatively painless. I found the people at Aitkens very helpful and considerate. I appreciated the fact that I wasn't flooded with glossy folders of self-advertising as I had received from other agents and I was also happy they only brought in viewers after checking with me first. All in all, a good result for me.

verified email - 04 Apr 2013

Having worked in an administrative role in real estate for the past 16 yearsw, I had seen the inner workings of a mainstream agency and decided to go down a different path when it was time to sell my Mentone property. I'd never heard of the Jenman system before I approached Aitken Real Estate, but after my experience I would certainly recommend it to anyone, and here's why:

- My property sold within a week
- My property sold at a price over and above my expectations
- What impressed me the most, is that my sales person actually actively went out and sought a buyer for me from day one, and FOUND my buyer by getting out of the office and door knocking in the area

They were able to achieve all of this without me having to spend a single cent on advertising or conduct any public open for inspections - these guys aren't passive! They actually find your buyers and qualify them for you, instead of waiting for them to come to you and letting hoards of strangers through your house. This is all a part of the Jenman system and although it's unusual, it really does work!

It's rare to find this kind of service and dedication in the real estate industry - Aitken's really stand out, and are definitely worth a call if you're thinking about selling

MazB35 04 Apr 2013

fascinating to read about your experiences, I have not heard of the Jenman system, thanks for sharing!

verified email - 02 Apr 2013

We first dealt with Aitken Real Estate 3 years ago when purchased our Cheltenham property. We found the service to be fair, prompt and reasonable, and overall we were very happy with the process

verified email - 17 Mar 2013

A friend of mine had used Aitken Real Estate with a good outcome, and suggested I contact them when it was my turn to sell. I'm glad I did! Stephen was quick, efficient and they got an excellent result - my property sold after just one week in a pretty tough market. Their guidance is great, their results speak for themselves and they care!

verified email - 12 Mar 2013

We recently purchased a property through Aitken Real Estate and would definitely recommend them to other buyers. We found their system to be fairer and less stressful than buying at auction, and we received excellent service. In particular, Jorge actually sourced the house for us after we missed out on another, and he was very friendly and encouraging throughout the process. He even came past our house to see how we were going!

06 Feb 2013

Initially we met Steve Aitken when we wanted our house valued. It struck us how approachable & 'normal' Steve seemed- no hardcore sales pitch no exageration of the value of our property. We were impressed enough to contact Aitken Real Estate when 18 months later we were ready to sell. We bought our new house 3 months later. Once again we chose Steve Aitken to help us. My aunt & uncle did the same & enjoyed the personal service honesty & support that you often need in such transactions but rarely get. Steve's one of the good guys & I would have no hesitation in recommending his services in real estate as his skills are manifold.

MazB35 06 Feb 2013

Even though this agent is not from my local area, so I cannot use him in future if we were to sell our home, its good to hear good reviews about real estate agents, as they do receive bad reviews at times, thank you for sharing your experience.

Anonymous
verified email - 19 Dec 2012

Bought a unit listed by Aitken Real Estate. The Jenman system is a bit unusual, but Jorge was very helpful and made sure he gave us as many options as possible.

verified email - 16 Oct 2012

I have been fortunate enough to have been involved with Stephen Aitken and his team at Aitken Real Estate over a number of years. Their dedication and approach of trying to consistently achieve the best outcome for people ensures my utmost confidence and trust in them. If you need someone to talk to about real estate, Stephen Aitken is the person I call.

verified email - 12 Oct 2012

We fell for the 3 card trick with another agent. Believed their inflated price, auctioned (failed) and paid $2000 in advertising. After 3 months on the market we contacted Stephen Aitken at Aitken Real Estate. He and his team had our place sold in 2 weeks. They had 2 offers, both above the asking price! Sandra & I are absolutely delighted. We would recommend Aitken's to anyone selling that wants truth and expertise.

verified email - 02 Oct 2012

I would like to thank you very much for the fantastic job you all did with selling our house. The last 12 months has been a rough 12 months however you did a fantastic job making the sale process easy and stress free. You showed true professionalism dealing with myself and my ex-husband and you were able to respect us both equally. You were able to sell the house quickly and for more than the asking price and for that I will be forever grateful.
I can't thank you enough.

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