33 reviews about Cinema Nova

verified email - 22 Dec 2020

It's a lovely older style cinema and has a nice little bar attached. However, the cinemas are always dirty and have not been cleaned after each session, so they may be understaffed. I have experienced this a few times though, as well as some cinemas being without air conditioning.

verified email - 23 Feb 2015

Super cheap movies on Mondays. Although there is almost no parking in the area. The staff were reluctant to accept student cards, to get student admission prices. I thought this was very odd. They did accept my transport concession card, but wouldn't accept my university student card. Other than that the staff were quite friendly.

verified email - 10 Nov 2014

good and bad location in that it's central but super hard to find a park

popular movies are usually showing, with the occasional indie film every now and then, located next to brunettis so great for dates where you can have coffee before or after

verified email - 18 Oct 2013

I have absolute praise for all the people working at Nova who helped me out of a bad situation. I had booked (so I thought) to see a special screening and Q and A of 'In Bob We trust'. I had realised I couldn't find my booking to print out the tickets. So I rang them up at nearly 4.30 pm mind you- and the film was starting at 6.40. They could not find my booking at all. Emma who I talked to was very nice though and told me to check my credit card transactions to see if the charge had gone through. I couldn't find a charge either, I couldn't believe it as I know I booked and was sure that it came up as booked on the screen. But didn't know what to do I called back Nova and asked to speak to Emma again. And even though I was frantic she was so calm and understanding to me, probably more than most would be as I wasn't in the best of moods because of the situation. But she told me (despite that the event was booked out) she was putting aside 2 tickets for me anyway. I would just need to pick them up and pay for them at the box office. Not only that but she also said that if I did finally find that a charge had taken place that they would refund me the money.

Now that could have been the end of the story and good service but it isn't. Turns out the my hubby who was going to accompany me was not feeling well and decided not to go at the last minute. So I got to the box office with just 5 minutes to spare even though I was asked if I could get there about a half an hour before. I had to go up to the front of a line with people waiting and ask the women there if she had tickets for me. Instead of telling me to both wait in line or not knowing anything about it, which would happen at so many other venues and events, she asked my name and said yes I have your tickets. I was so pleasantly surprised that I didn't have to ask her to contact Emma etc. She also knew what was going on which means communication is working well between staff there. And now I had to also tell them after all they have done that now I only need 1 ticket. Again that was no problem for her and treated me with utmost respect. I just cannot believe how wonderful everyone from the phone to in person treated someone so well, when something was probably not their fault, instead of just saying -which so many places would- sorry 'nothing we can do for you'. They went out of their way to solve my problem instead. First class place!

Approximate cost: $12

verified email - 08 Oct 2013

My favourite place to go to the movies. With cheap Monday's it makes seeing films much easier on a budget. Also good that you can take a beer or wine into your movie. They also have their own version of 'gold class' which you can buy vouchers for - great for presents!

verified email - 26 Jul 2013

Great cinema to see movies not often shown at other cinemas. Clean, friendly staff. Off street parking available in surrounding streets if you are willing to walk.

verified email - 08 May 2013

great snack bar and location (at lygon court) which made it easily accessible and convenient, hard to find a park though, but still okay given that it's at lygon it was easy finding a place for dinner after movies

sandrad171 08 May 2013

They also have a good seniors day on Mondays.

robertn6 08 May 2013

Agreed. Especially about the parking!

verified email - 22 Sep 2012

This is a great theatre. There are about eight theatres in all and they are all really intimate theatres. There are only about 50-60 seats in each theatre and the acoustics are really good. There are lots of little coffee places nearby and they have really good concessional rates. Overall a great place to visit.

verified email - 19 Aug 2012

I like going to smaller independent cinemas and Nova always has a great range of films to choose from and many sessions so easy to organize to go there. I like to park downstairs which is very convenient. The staff are pleasant and the velvet seats are comfy. The smaller theatres somehow make the experience of seeing a movie more enjoyable than in the big cinema chains.

verified email - 25 Jul 2012

My wife and I went Cinema Nova last weeks. We sat in comfortable chairs and enjoyed the movie we saw.Small theater. But great movie selection. Friendly staff.

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