86 reviews about Coles Online

verified email - 19 Aug 2012

I like this service,it is very convenient and easy.i can easily shopping at home without going out.

christinen8 24 Sep 2012

Completely agree. I used to use Woolies but their eftpos was always down, they were late and they use contractors so customer service is a no go. Then they whacked their delivery prices up. Coles? Lovely people, never late and eftpos not a problem

verified email - 29 Jul 2012

When you consider how many times you handle each grocery item before it lands in your cupboard or fridge, you get an idea of how much time you waste. Having to lift bags in and out of trolleys and car boots is not my idea of a good use of time but of course, online grocery shopping does cost more. The prices are higher than in store and there is the delivery charge. Still, I often spend less purchasing online than if I were to go to the store. Impulse purchases are less likely and I can see the running total as I add items to the online cart.

The delivery guys are always pleasant and super helpful. I've never had one be less than friendly and personable. They're also professional and obliging.

It's been rare to receive an order with something missing and if something like that does happen, the call centre follows up well.

verified email - 11 Jul 2012

once again i have had a wonderful experience very polite and helpfull and always a pleasure to have a chin wag with and great value for my money

verified email - 09 Jun 2012

great speedie service and product range great rewards program and would recomend them to everyone for their food

Approximate cost: $150

verified email - 04 Jun 2012

Loving the mobile service and the super cheap delivery fee! I recently explained it to my elderly next door neighbor who will be coming to use my computer on a cold winters day Such a great invention!

verified email - 29 May 2012

great using online as i am working most of the time drivers are always friendly and help with groceries

Approximate cost: $95

verified email - 19 May 2012

I have used Coles on line a few times and found them to be reliable and very convenient. I first used them when I won a voucher and was able to provide part of the Christmas Feast with the voucher. When something was out of stock they replaced it with a more expensive brand without me paying any extra. So this has to be good.

verified email - 02 May 2012

I've used Coles online 3 times now. I would ordinarily go to the shop, but I've started doing 1 massive shop online per month and then little shops for fruit etc each week. Its so convenient doing a big shop online as I can save it, and then add to the list later. The prices are a little dearer online which I think is just stupid, as you pay a delivery charge anyway. I've lived in the UK before, and the supermarket giants over there make it more than worth your while to shop online, I hope Coles/ Woolies follow in the likes of Tesco's footsteps. As for Coles online service, well they are incredible, the driver brings the shopping all the way up the path, up the steps, in the door, into the kitchen and then LIFTS the shopping onto the worktop! Seriously!!! Thats why I love doing my big shop online! :)

Approximate cost: $10 delivery

verified email - 18 Apr 2012

Not a frequent user, but have used the service. Works well when you just cant make time, or be bothered to leave the house. Its a good idea, and an efficient service.

verified email - 17 Apr 2012

I always buy groceries online because I am busy staying at home mum, this service is great and helpful. Thanks coles.

min 30 Jul 2012

Thank you for your sharing. I am a full time housewife and have a 2 year old one. I will use the online service next time.

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