Booked to clean a vacant property that had recently been fully repainted throughout, no furniture. I received call after 2 cleaners had been in the property for 3 hours advising me that there would be an additional charge on a half hour basis to complete the clean of the house.

They had been booked to clean windows, oven, kitchen and bathroom. However in the combined 6 hours they only managed to clean two small bathrooms the laundry and oven. This is a small house. I don't know if they are a scam or just incompetent.

I instructed them to stop cleaning and leave the property as I didn't want to pay them anymore, still cost me $360 for the incomplete job. I spoke to a supervisor who was unapologetic and unable to explain why it had taken so long to clean a vacant property.

Approximate cost: $360

We decided to move in another house and everything just happened very fast. I needed to schedule a last-minute move-out cleaning and I'm very happy I found Fantastic. They managed to arrange the thing and send cleaners on the next day. I had an extremely satisfying experience with the agent over the phone and the cleaners on the place. Nice work, full bond back, very happy with the service.

I'm very happy with the service provided by the team and it is a big deal for me saying that because I'm usually disappointed by the most services I use. I have high standards and very specific requirements. The both cleaners that came to my house were very thorough and did all small tasks I requested paying great attention and with no complaints. Will use again!

I called 3 companies for a cleaning quote and chose Fantastic. The deal was good and the time of the appointment suited my requirements perfectly. Flexibility on scheduling is a must with my busy working days and quality of the cleaning itself was very very good. That was the service I was looking for and I'm glad I found these guys.

Didn't complete the job to satisfaction, did not honour their guarantee and were extremely unhelpful. Avoid at all costs.

Amazing, totally speechless the house was exceptional, I was very surprised with the amazing job they had done

Approximate cost: $260

I bought and moved into a place that was run down. But, Fantastic cleaners left it in a much better condition!

Approximate cost: $230

I got very good quote for upholstery cleaning - sofa, 4 chairs and 2 armchairs. After I saw the results I decided to use them for carpet cleaning too.

I'm very satisfied with both cleaning jobs and if I need again help with such tasks I'm going to call these guys for sure. Thanks!

Very good experience - after initial phone contact with Carpet Cleaning Ringwood (then emails because I had to rearrange booking) Kon arrived on time, worked extremely hard on all the jobs - windows, curtains, blinds, sofas and carpets - in an efficient and friendly manner. House is sparkling!!! Thank you

After our recent renovation we called Fantastic Cleaners to do the cleaning job. There was a lot of dust and the only thing I can say is that I'm very happy with the results they managed to achieve. I can now enjoy my renovated kitchen without all the after builders dirt. Both cleaners that did the job were very polite and thorough. Thank you, I will recommend!